About Us

Resource Line Advocate



Job Description

To provide support and advocacy to victims of sexual assault and/or family, friends, or professionals via a toll free, 24-hour crisis and information line

Hours: Part-time, hourly; 6 am - Noon shift; works 2-3 shifts during the weekday and 4-5 weekend shifts per Month (anytime). Shifts occur in 6-hour increments around the clock.

Please note: This job is performed in the home of the staff person. This position requires the staff person to have a landline telephone with no extra features (voice mail, call blocking) in a private location that is free from distraction and noise. KCSARC picks up the monthly cost for this phone.

Status: Non-exempt

Reports to: Resource Line Manager


Essential Functions

  • Attend agency meetings

  • Back-up advocates who are unable to cover shifts due to illness, vacation, or other absences

  • Assist in training new staff

  • Other duties as assigned by the Resource Line Manager or Deputy Executive Director

Secondary Functions

  • Participate in community training events or activities

Technical Functions

  • Ability to use Word, Access-based database system, Outlook

  • Keyboarding skills

  • Ability to use a standard telephone

Personal Competencies

  • Demonstrated interpersonal skills

  • Demonstrated skills communicating with people in crisis

  • Excellent decision making skills

  • Excellent professional judgment

  • Demonstrated written and oral communication skills

  • Demonstrated active listening skills

  • Demonstrated problem solving skills

  • Demonstrated empathic skills

  • Knowledge of sexual assault victimization and the healing process

  • Ability to work with independence

  • Ability to work collaboratively within a team setting

  • Ability to work with initiative and assertiveness

  • Ability to teach new concepts

  • Ability to teach alternate behaviors in a persuasive manner

  • Understanding of cultural differences

  • Ability to organize and prioritize competing work demands

  • Ability to multi-task

  • Ability to build rapport quickly

  • Ability to read, write and speak English

  • Accept and work in accordance with the Guiding Principles of KCSARC

Physical-mental-psychological Skills

  • Limited travel may be required

  • Interface with the impact of secondary trauma

  • Ability to work with individuals in a high stress situation

  • Ability to uphold confidentiality

Minimum Experience

  • 4 year college degree plus 1 year directly related work experience; or

  • 2 years college/vocational school plus 3 years directly related work experience; or

  • 6 years direct work experience

  • Demonstrated skills in crisis intervention and/or counseling skills

Preferred Experience

  • Bachelor’s degree in social work, psychology or related field

  • Experience working with sexual assault survivors

  • Experience working in a rape crisis center

  • Bilingual English/Spanish Skills


To apply - create an account on our job site and apply for the desired position. Thank you! 

KCSARC requires all staff to be vaccinated against COVID-19 within 60 days of hire as appointments are available.